NOBODY SHOULD EVER USE THEM TO SHIP FRAGILE ITEMS TO SAUDIA ARABIA!
They will damage the package and they'll not even care. They'll not answer your emails in timely manner. They will let you deal with drivers who don't speak neither Arabic nor English
3 times I used them and all the 3 times they delivered my package damaged. That's a 100% failure rate
I recently ordered a cigar cooler and I added extra paddings to the package. DHL opened the package, removed the paddings, repacked it in a very bad way and delivered it damaged.
It is too much to say. Just avoid using them.