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What they did is illogical
What they did is unreasonable and illegal.
Suddenly I received an email informing me: "your account is blocked due to violation terms of service. Due to violation of our ToS, you have lost your right to a refund".
I asked from them to send me evidence and pictures from Surfshark database where they will prove what was the violation of terms from me.
Listen what they reply to me: "Since we do not collect any logs, we cannot provide you with more specific information regarding the blocking".
Unbelievable from such a company to give such an answer.
Namely, they have condemned me withaout evidence and furthermore I lost my money.
I can't belive the behavior of this company.
What they did is illogical.
By the way, I had to use the surfshark for a long time.
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