Fadi A.

I tried to schedule a service appointment for my A/C installed by MB a few years ago, but I wasn't able to. I called twice, and was put on hold twice with each time ending in a disconnection after several minutes of holding each time. I genuinely felt that they either don't want this kind of business, or that they are overwhelmed and don't have enough people to do the job. I'm going to find another professional for my service and I'm upset that the ones who installed my A/C don't or won't service it when it needed service.

I scheduled a booster Covid-19 dose for my elderly mother and took her to receive it. We were turned away as they demanded a photo ID of her, which she didn't cary on her at that time (she doesn't drive and is completely dependent on me for all her needs). When the appointment was scheduled, an ID was not among requested items to bring to the appointment (checked again and again). My younger son was vaccinated 1 week prior to that at another Walgreen location and no ID was asked of me or him. A friend was vaccinated at a Walgreens in another state and he wasn't asked for any ID, just the vaccination record, which we had and showed them!
Come on Walgreens! We are encouraging the nation to get vaccinated and you're turning away people for no apparent reason other than your employees attitude arbitrarily demanding an ID with no explanation as to why. This is yet another issue I had with Walgreens. I now truly hate going ther.