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After explaining the problem, they have been very helpful and actually refunded the money on my credit card. Thank you!
Hi. I cancelled my membership in August 2018. However, I've been charged on Nov. 2nd.
Can you explain that?
I need a refund.
Thank you.
Hi Fabienne - I'm sorry to hear about your unexpected charge; most likely you created a second account with us which is why you are seeing this new charge. Please send us an email to help@scribd.com and we'll be happy to issue a refund.
Fabienne G.'s review of Scribd earned a Very Helpful vote
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Hi Fabienne - thank you for your kind words and updated review!