Evisa T.

I ordered through Postmates previously and had a few issues with them overcharging me so I stopped using them! Decided to give them a second chance and that was a mistake! Ordered from restaurant really close to my house and noticed $8.99 service charge additional to $ 5.99 delivery fee. The customer service explanation was that the restaurant is not a part of their network so that's why the fee. Nowhere does it mention it on their website about it or the service fee. The receipt was included from the restaurant and there was not any additional charges. I feel a little deceived by them and of course they will not refund the charge! Be careful with this service! Delivery was on time and the order was correct!