Event V.

They put you in auto-renewal, and it is impossible to cancel. The marketing packages that they want you to buy always over-promise and absolutely do not deliver on results. We signed up to the minimum year package, and after canceling we now have a credit agency calling us for a second year service that we did not use or want. As a vendor, we were not able to access any inquiries efficiently. Brides, we do not receive any contact information to assess your needs. We can only reply through The Knot, which can be a hassle in itself, so you must go back to the site for responses. The system is inefficient, and I am appalled with this autorenewal scam to vendors. Read the reviews, nobody appreciates being forced into contracts they do not want.