I have never had a company ask me to send a copy of my license and credit card to them online. I order about 170.00 worth of items and they took the money out of my account. They have no phone number to contact them and when I try the online chat I keep getting an automatic response from them. They are refusing to send my order until I give them a copy of my photo id and credit card. Do they think I am that stupid. You took my money so send my order. Quite simple.
Dear evelyn s,
Thank you for your recent comment.
I am sorry to tell you that there is no phone in our website, we will improve it in the future.
I empathize with your situation. This is a standard anti-fraud procedure. Would you mind sending us related staff the related confirmation?
For this issue, we have contacted you by email with detail information, please check and reply us.
We very much regret that the inconvenience has occurred.
Yours sincerely
Dresslily Customer Service