I am a home owner and i am upset with homeaway
A guest put in a wuestion and a request, I coversated with the guest on his issues meanwhile i did not accept his request and the homeaway just hid me from the website. I was not able to communicate with the guest and visa versa. I lost my rent By fortune my guest of next week conacted me to ask me what happened. After consulting homeaway they explained that if we do not accept within 24 hours we are hidden from the website... but also for current homeaway guest. Hoe confusing is that! I will add this in appropriatebehavior of homeaway in my contract but i find it unacceptable they change the policy without informing us.