Eva M.

April 13 I ordered a gaming machine and a 32" monitor total price exceeding $2500. 00. I agreed that due to covid19 shipping would take 3-6 business days as Best Buy promised me over the phone, instead of the 2-3 days for local. Supposedly my shipping label and tracking # s were generated on April 15th. Nothing has been updated, in fact Best Buy can't even find where the items are? You can bet your $#*! that they charged my account! Best Buy also refuses to help find a solution to the problems they created with a promise to deliver and now refuse to price match the same items that are $500.00 less at Canada Computers. The run around, lack of knowledge, broken deliver promise are just the tip of my dissatisfaction. The return policy will not credit my account for 30 days. I'm left with filing a fraud charge on my credit card, thank fully it's not a Best Buy CC. Be warned if you plan on an expensive purchase that you are dealing with a predatory corporation!