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I ordered my chair via phone with Joe R. He was great! And very helpful.
The one thing that should be updated is "free delivery". I had to pay shipping/delivery. Granted I still received a good product at a fair price.
The two young guys who delivered my chair did have some difficulty getting it through the doorway to the den. Perhaps they should consider removing the box before bringing the furniture in the house.
I'm sure this is not my last purchase.
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Absolutely perfect! I am so pleased with 1stop and will continue to use their service!
Dear Eva,
We are pleased to receive your message and sincerely appreciate the time you dedicated to providing us with your feedback. Your ongoing engagement with our company is greatly valued.
In each interaction, we endeavor to maintain the highest service standards that our customers anticipate. Your feedback reinforces our dedication to delivering outstanding quality, spanning from our products to our customer service and delivery.
Throughout the years, we have been committed to upholding a benchmark of excellence in all facets of our operations. Your review serves as evidence of our unwavering pursuit of service excellence. Thank you once more for your positive feedback, and we anticipate the opportunity to continue serving you with the same level of excellence in the future.
Best regards,
Customer Experience Team