I'm client of Shipito more than a 5 years. But after my last experience have to look for alternative service providers.
I have ordered delivery of the package to Serbia on 21 October 2022. The package were lost. The fact that package lost was confirmed by support team in November 2022.
Although I have paid for insurance, I haven't received replacement or my money back... Since November 2022 I constantly trying to understand what is happening and obtain money or goods and nothing happened. The support team is ignoring my requests and can respond once per month without any concrete actions.
I would say that if you are just planning to use this service especially in Europe - look for another services... It will save your money and time.