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Eugene B.

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1 Review by Eugene

VividSeats

  • VividSeats

“Joseph was great! Really good phone rep! Thanks!”
1/25/20

Joseph was a great representative. Despite my issues with the VividSeats mobile app and frustration that the company does not give phone reps ability to apply Rewards to compensate customers for mobile app technology issues, Joseph salvaged my experience by being really friendly, helpful, and patient in processing my orders. He also tried to help get me in touch with customer support after my orders were processed to see if they could address my mobile app issue (even though customer support did not get back to me).

Thanks Joseph!

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