I ordered some flowers for a funeral and inadvertently put in the wrong church address. Couldn't reach a live person or send an email or even a chat to get this corrected. Every attempt I made was aborted. So I tried to cancel, again couldn't accomplish this. So I lodged a dispute with my credit card. Thankfully the purchase was still pending. This company is the worst example of an international florist/delivery service ever. I would say it's likely a scam.