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Shannon E.

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1 Review by Shannon

Bath & Body Works

  • Bath & Body Works

“HORRIBLE CUSTOMER SERVICE”
11/10/23

Beyond frustrated with B&BW. I placed an online order for Wallflower refills. This is the 3rd order in a row I have received damaged. I opened the box which was full of glass and cut my finger. I called customer service 2 days in a row and sat on hold for over 40 mins only to be told to call back again tomorrow! I order frequently and will not be spending my money here again.

Tip for consumers:
Don’t buy from Bath & Body Works

Products used:
Wall Flowers

Service
Value
Shipping
Returns
Quality
Bath & Body Works product 0
Bath & Body Works product 1
Bath & Body Works product 2
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