It was a pleasure working with Jozsef Johnson. It started with greeting me at the door as I approached the office. Then I noticed how knowledgeable he was about the vehicle I had rented which was a Honda Accord. He made the me feel welcomed which made the transaction process go smoothly. I would recommend that anyone renting from Hertz, please find out the location of Jozsef Johnson. He works to get the job done the first time.