E S.

As someone who orders $1,000 per month worth of food from food delivery apps, I am more than qualified to tell everyone – NEVER USE DOORDASH.

I recently received an order that was NOT what I ordered -- the food had been dropped and tampered with (the photo is literally what I found when I opened the box).

I called Doordash and was escalated to 3 people in 40 minutes, and STILL no resolution or refund. I subsequently called the restaurant and they confirmed they did not drop the food -- clearly.

The final person on their escalation team refused to refund my money and said they would call me back. Still waiting for that call. I wasted nearly an hour dealing with these imbeciles. So I am going to dispute the transaction directly with my bank.

Doordash delivery service is horrendous. I have received numerous late orders, someone else's order entirely (on multiple occasions), and food that was tampered with!

Doordash customer service is abysmal (on hold for 30+ minutes); they scrape the bottom of the barrel when hiring drivers and customer service reps.

Seriously, I've never had multiple headaches and issues -- with one delivery app -- that compares to Doordash and their company-wide incompetence. I am deleting the app today and will never place another Doordash order and ensure everyone I know does the same.