No matter what familytime says, they do not refund. They operate out of China. They keep chargingvyour credit card after cancellation. The only way to stop them is to cancel credit card and get a new card. Family time keeps telling you refund is in final stage for months, with no refund EVER! Try other apps before this one.
Tip for consumers: You will be charged after cancellation and not refunded. No recourse offered.