I'm a long time eBay user, and fan of eBay! Loved them for years! Had my first real problem with them after 20 years last month. Called and asked for help. They basically told me to fly a kite! After 598 purchases I guess my account was hacked and I bought an item that was shipped to the hacked address. 598 purchases, all shipped to the same address but one, and ebay told me it must be right, no issue. I had called paypal before I contacted them! Paypal, said eBay had been having many issues, and my problem was one of them! I hate Amazon, but I can tell you their customer service is amazing! EBay customer service is a joke. I'd love to put an adjective in front of that, but you can use your imagination!