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Ordered a set of 3 bangle photo charms for my mother for mother's day. Read the personalized items take longer so I knew it wouldnt be here in time but it was ok since I was seeing her after mother's day. Paid the ridiculous fast shipping fee hoping it would be here in enough time to take with me to give to her. Week and Half Later... STILL PROCESSING!
I contacted them and they said it will take 2-3 days to prepare and 8 Business day to ship... IN ADDITION TO THE 10 DAYS I'VE BEEN WAITING!
Based on the other reviews I'm expecting incredibly overpriced crap to arrive.
Thanks for taking my money and ruining my surprise.
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Hi Erin, we are so sorry for that you didn't get your present in time, Customized item usually takes some days to prepare, thank you for your understanding. You may also track your order here -> https://www.soufeel.com/trackorder