I wish I had found this site earlier. I had 2 gift baskets sent to good friends who lost a family member in an accident. No order confirmation as promised, was hung up on when I tried calling, put on hold and no one ever came back to the line. I ordered these gifts for same-day delivery on feb 17th - still not sure if anything got delivered, or if so, what poor excuse for gift baskets was sent. I tried to shop local - this website even had an address with it - 334 Victoria St in Sudbury... Google mapping the location turned up some old house, not anything like a store. Wasted hours of time and emotional energy and money on this. I'm hoping Karma is as real as they say it is. Worst experience shopping online in my life.