Before ordering a product, they said, it will ship in 3 days, once you order, and pay, then they say:
It will be shipped over seas, and instead of 3 days, you're looking at 3 months.
Another major issue is refund policy
It took me 2 weeks to refund the money, they offer you another product, which i'm not interested in.
Basically California registered company, but real office is in China
What a shame that this is allowed
Thank you for taking your precious time to leave your review,
We understand your frustration, and we sincerely apologize for any inconvenience caused to you, and please accept our sincere apologies.
After checking, we are sorry we fail to find your order information. Would you please kindly tell us your order number, or you can call us to look for our customer agent Jerry, or email us put our customer agent's name "Jerry" attention, then he will surely get back to you and work out a proper solution on your case?
Email: service@homary.com (All the Customer)
+1-888-603-9888 (US Customer Contact Number)
44-808-175-1919 (UK Customer Number)
Homary social engagement team.