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ERIC H.

Contributor Level

Total Points
84

1 Review by ERIC

AOL
  • AOL

11/1/13

I have been trying to contact aol for over 2 weeks now and have got nothing in return. I have filed requests for assistance on their website, left voice mails, sent emails and received nothing. This is causing a loss of business and is a serious burden on our company. The only this I get back is an automated email saying "Thank you for contacting AOL Email Support. In regards with the concern, please contact AOL Postmaster and send a request for support. For help on how to contact AOL Postmaster, please follow the steps below. 1. Visit http://postmaster.aol.com 2. Click on the "Postmaster Support Request" link 3. Fill out information under the "For Internet Senders (non-AOL members):" Note: AOL Postmaster is the department of AOL who handles incoming and outgoing emails. You may or may not receive a response email from them once you filed for the support ticket but rest assure that they are working for it. If the problem persists, please file for another ticket after 24 to 48 hours. Please reply to this email if you have further questions. "

ONLY ISSUE IS THIS WAS 2 WEEKS AGO AND I REPLIED SEVERAL TIMES WITH NOTHING IN RETURN NOT EVEN AN ACKNOWLEDGMENT THEY RECEIVED THE EMAIL.

ERIC Has Earned 4 Votes

Eric H.'s review of AOL earned 4 Very Helpful votes

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