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I sent my swab off last week and today i get an unsolicited call on my mobile trying to sell me their premium package. The guy even told me how many people i've added on my family tree. I am enraged that the information which is personal and sensitive to me should be available to a sales force. I feel totally violated. I perhaps naively thought that the information we put on their famil; y tree was not public domain, it obviously is. I wish i hadn't bought this BEWARE!
Eric E.'s review of MyHeritage earned 3 Very Helpful votes
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Dear Eric,
I'm sorry to find your complaint.
We absolutely value every single one of our genealogy researchers. This is why our sales team contact members to notify them of further research tools that are available to them were they to enter a subscription.
The privacy of your own family tree can be managed directly by you on the MyHeritage site, we have a variety of ways you can do this, a list of which can be found here:
https://www.myheritage.com/help-center/en/account-settings/privacy-settings
If you have any further questions, feel free to contact me directly at shane.vipsupport@myheritage.com, I would be more than happy to help you.
Kind regards,
Shane, MyHeritage Team