Eric D.

If it's not broke, don't fix it. What was the best data app, is now the worst. The app's best distinguishing data information feature, forecast DAILY PRECIPITATION TOTALS, which no other app had, was entirely removed from the updated app. The app's best distinguishing feature, two SINGLE-view, multi-data summary graph-charts, one daily, the other hourly with additional and more detailed info, was replaced with information scattered over multiple screens and graphs. Numbers were removed and replaced with content-free cutesy graphics.

The prior version had an opening screen with a SIX-day graph-chart of temp and precip-chance, with precip-total, precip chance, temp high/low, wind high, wind direction, & cloud cover/ type above each day. The graph-chart continued four more days with a left-right swipe, and an hourly graph-chart, with detailed info such as wind speed and direction, appeared by touching the day. It used to take about 2-5 seconds to get ten days of almost every bit of useful weather forecast info. It is hard to imagine improving it, since the only improvement would be to add info to the graph-chart, without reducing readability. I could not think of any other weather information that was not already in the graph-chart. The only suggested improvement would be to rotate the screen, so that all ten days of data could be seen, not just six days.

The new update REDUCED the opening graph from SIX days, to THREE days, removed valuable info above each day, and called itself "SMARTER", which is an insult to prior users. The purpose of graphs and charts is to summarize info. Reducing information, without improving some other feature, such as readability, is not making something smarter. Since the prior version was already easily readable by anyone who could read the most simple graph or chart, the only possible improvement would be to somehow add more info, not reduce the info. Scattering the info in a single graph or chart, over multiple screens and multiple graphs and charts is NOT being "SMARTER", as the marketing says. It makes the app UNUSABLE, not "smarter".
The new opening screen, which is a cutesy-graphic of a numberless "speedometer", is a waste of screen space, since it presents no added information, and take up the entire screen. The new "graph" of sunrise/sunset time has no defined y-axis, so is not a "graph". If the y-axis is interpreted as being the angle of the sun over the horizon, the graph contains no information, since the day to day change is imperceptible to the human eye, in a ten-day graph. It's a complete waste of space.

The forecast total daily precipitation has been completely removed from the app. It now presents a 100% chance of rain with a forecast of. 01 inches (e.g., at Palm Springs), as the SAME as a 100% chance of 10 inches of rain (e.g., on top of the mountain above Palm Springs), despite the forecasts being different by a factor of 10,000 in total precipitation.

The customer service responses to my emails were nonresponsive and FALSE, saying "everything" was still in the app. The customer service rep sent me hunting all over the app for data that was no longer in the app. When I pointed this out, they refused to respond.

If you are a user looking for an app with multi-faceted weather data, presented in quickly absorbable single-view graphs and charts, the prior version IS for you, but this updated app is NOT for you. Don't bother to install it. Ignore all the positive reviews, which are for the prior version, which has been completely destroyed. Don't bother to contact their customer service, who will make false statements from boilerplate responses, and have no interest in doing anything other than justifying the destruction of the former best weather data app.