This company is the worst company I have ever dealt with. Customer service was terrible. Scheduled a transport of my vehicle 2 weeks in advance and on day of arrival, driver never showed, said it was rescheduled to the next day, driver never showed up. Then after all that, they cancel the carrier. When I tried to reach out to customer service it was 30-45 minutes on hold waiting and then no help once they answered. Went with a different company and they got it booked and picked up within 2 hours. DO NOT WASTE YOUR TIME WITH ROADRUNNER, YOU WILL BE DISAPPOINTED!