Eric C.

Purchased a SIM card to be mailed to Canada. First they told me they would waive the shipping cost, then when it came time to checkout, they told me they couldn't waive it. They did give me something like a $2 or $3 discount, but the total shipping cost was closer to $15. I kept waiting for the card to arrive but it never did. Finally I reached out to them and they told me the card had been returned to them. I don't understand why they didn't inform me of that right away, and I also don't understand why the card was returned to them. They wanted me to pay for shipping again, which I was not willing to do. Time ran out and it was too late for me to use their service, so I requested a refund, at which point they stopped responding to all communication. Highly recommend you find another company to get your SIM.