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Eric B.

Connecticut, United States

Contributor Level

Total Points
80

1 Review by Eric

  • BatteryStuff

5/16/23

I just had the most bizarre phone interaction with this company. I was refunded for a recent order, which was canceled without explanation. When I called to find out what's up with that, the person on the phone said they canceled my account because I had 2 batteries in the past that were warranty replacements and that I'm not a good fit for the company because they can't keep warrantying items on my account. So they decided I can no longer purchase from them. Now this is a WTF head scratcher. I've purchased products from them in the past but this is like stupid weird.
Definitely will be avoiding batterystuff.com.

Products used:
none

Service
Quality
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Anthony R. – BatteryStuff Rep

Eric, we are committed to the customer experience and want our customers to be happy with every purchase. As we said over the phone, continuing a cycle of warranties is not in your best interest or ours. Since our batteries don’t seem the best fit for your application, we recommend you find another supplier that might be a better fit. Ultimately, we don’t take this decision lightly and want you to have a hassle-free riding season ahead.

Sincerely,

BatteryStuff.com

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