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Even though in hindsight it is my fault I did not realize I only had 30 days to access the photos and videos. I only ended up downloading a small set of the pictures, and that seems to mean I no longer have access to the rest. I realize when you sent me the email you indicated I had a free trial to access the pictures. That was never indicated upfront when I sent the order in originally, or at least I never saw it. I just wasted a lot of money for no good reason. I sent an email asking if there was anything I could do to still access the pictures, and videos but did not get a response. Never again!
* iMemories attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Eric B.'s review of iMemories earned a Very Helpful vote
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