Erica W.

I ordered the Acme Furniture Madison Espresso King Bed. The package did not include instructions or the screws/bolts, so we submitted a ticket. They sent the instructions via pdf a few days later and then it took 16 days to get the parts. My husband started putting it together, but he noticed that on the headboard, there are octagon-shaped holes, but the screws/bolts that are supposed to go there are round and do not fit in the octagon-shaped holes. As a result, it is impossible to connect the bed frame together! We spent $501 for this bed frame and have our new Tempurpedic mattress on the floor because we can't put this bed frame together! This is basically a pile of junk and a waste of money. We submitted another help ticket to get a refund, but haven't heard back from them yet. We waited a while to put the bed together b/c we had to get a new mattress and I was recovering from a major surgery for 8 weeks.