I've been wanting to buy a new smart TV for myself and another and a number of times I try going to Best Buy on 86th street. But the customer service Thea was horrible and it was hard to even get someone to help me. When I finally did, the young sales put sales person was not paying me much mind and just try to sell me ATV for $2000. So I went to PC Richards on 86th street and Tomasz was so helpful and attentive and I had a great experience there. He even called me today to confirm delivery for tomorrow and even wish me a Happy Birthday. I am expecting my new TV tomorrow and I am thrilled.