Thumbnail of user erical41

erica l.

Contributor Level

Total Points
82

1 Review by erica

  • Kate Spade

5/30/17

Not as high quality as I thought. Being a 'high quality' brand I expected more from the phone case I ordered. The look overall is nice but the stitching is messed up on the bottom of it. I bought the case (which is expensive) and within 3 months the trim around the leather is ripping off in multiple locations. I am very gentle with the things I own and it didn't keep the product from becoming defective. The company is very unsympathetic of this and cheats you of your money. I would NOT recommend this product. If it tears shortly within buying the product they will not replace it. Apparently their warranty doesn't apply to phone cases? Because of what they claim normal wear and tear... however when you purchase a product for as much as they cost you expect it to last more than 3 months.

Costumer service was completely unsympathetic and the kate spade website Declines you from saying anything too negative about the product on their site. I will never purchase from them again. Not impressed.

erica Has Earned 2 Votes

Erica L.'s review of Kate Spade earned 2 Very Helpful votes

erica hasn’t received any thanks yous.

erica doesn’t have any fans yet.

erica isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user josiekeene00
3/20/24

I love their stuff but the clasps on almost everything suck. I was gifted a bracelet where you...

Thumbnail of user sherryw674
2/23/24

Order no zup04379402, bought this 68.00 necklace for my granddaughter for Christmas and the 2 nd...