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Erica H.

Contributor Level

Total Points
80

1 Review by Erica

  • ReserveBar

2/24/24

I placed an order 12/24/23 have contacted them 2 times with complaints over lack of communication on my shipment. I received a email yesterday saying I should have on Monday. I will never use them again. Normally I've ordered from quality liquor and I've never had issues with them. Website says order ships in 2 days that is bull!

* ReserveBar attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
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Customer E. – ReserveBar Rep

Hi Erica,

Thank you for reaching out and expressing your concerns! I'm so sorry for our delayed response. Our retail partners are usually able to ship within 1-2 business days however, due to the holidays, they were a little backed up as well as the shipping companies. I apologize for this inconvenience and we hope to have better delivery expectations set for the next holiday season.

If we can help further, please let us know!

Best,

ReserveBar Customer Experience Team

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