- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
It was nightmare to get my package. IHerb sent the package to my country, to a local delivery company (Boxit). However, from that point on, I was on my own, fighting their poor customer service. When I arrived to pickup my package, it wasn't there. It took 3 weeks and dozens of emails both with IHerb and Boxit to find the package. So much energy wasted. The sad thing is that the package could be tracked immediately.
Erez M.'s review of iHerb earned 8 Very Helpful votes
Erez hasn’t received any thanks yous.
Erez doesn’t have any fans yet.
Erez isn’t following anybody yet.
Empty.
Dear Valued Customer,
This is not, at all, what we want our customers to experience. We are working with Boxit right now to remedy any further instances such as this one.
We are glad you were able to receive your package and ask that you please understand this was a Boxit mistake and not iHerb's. This low score should be for their services.
We wish you nothing but the best.