- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
They sold me something they don't have in their stock. When I asked why, they just said god bless you, you are a wonderful customer... Doesn't get any worse than this site, STAY AWAY!
Also every action takes a lot of time.
Eren K.'s review of NewChic earned 6 Very Helpful votes
Eren hasn’t received any thanks yous.
Eren doesn’t have any fans yet.
Eren isn’t following anybody yet.
Empty.
Dear Eren K.,
Thank you for placing your order on Newchic. We are sorry for the issues you have experienced.
We truly understand how frustrated you are and feel terribly sorry for all the inconvenience caused. Some products in our store are in great demand and cannot be dispatched immediately. As you might be aware, for these items, we have marked the words like ""Expected dispatched in xx business days"" on the product page, after you choose the size and color before you order.
You can find the estimated dispatched date not only on the product page before your order, but also in your account center.
After you placed the order, you can log in Newchic account and check real-time order status: My Account -- View Orders--My Orders(--Order Details/Order Tracking).
https://www.newchic.com/account/orderlist.html
As soon as there are updated news of the expected dispatched date, we will inform you via your registered email address, where you can select your preferred option. Hope for your kindly understanding.
For further assistance, please contact the customer service and give us the order number. Below is the link to submit your request with reply in 24 hours by email.
https://www.newchic.com/Contact-Us-hc10.html
If you want to get the quick response in urgent case, please contact us by live chat as live chat is available 24/7.
We will do the best to help you. Thanks.
Best regards,
Newchic team