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I've paid for Premier shipping but need to update my email on my account to which I was told is impossible.
When I raised this I didn't really feel like they wanted to help the responses even included well at least you've saved on three deliveries (something that is supposed to last a year) I won't be repurchasing misspap premier and probably won't purchase from them in the future.
They don't seem like customer service is on the top of their list and the clothes aren't that great in all honesty so I'll be taking my pennys elsewhere and suggest others do to.
Tip for consumers:
Don't use it just go elsewhere because if you have an issue it won't be fixed.
Products used:
Cardigan, jumper
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