Emma M.

I love Tarte and I usually have no problem ordering through them. However, I made a purchase during a sale and got a nice discount on a few things. I realized after I checked out that I purchased two of one item so I quickly contacted them. They said that they would have to cancel the order completely. I replied saying I was nervous to do so since the promo code I had used wasn't working and they replied and said they cancelled the entire order and gave me a new promo code. Usually I would be fine with that, but I just saw the email now and was not aware that it was cancelled and the big sale they were having is now over so now I have to buy it at full price :( It's just annoying because I made sure to order everything before the sale was over and it just got cancelled when I didn't want it to be...