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Emma G.

Contributor Level

Total Points
138

1 Review by Emma

  • Floryday

11/1/20

Product looks nothing like photos.
Sizing is awful - items very, very poor quality.
Returns process is deliberately set up to prevent returns
Return address has not postcode.
Fake reviews and then spend their times getting negative reviews removed without solving problems.
Refunds take 60 days and then are not paid in full.
£32 out of pocket so far.
Facebook reviews from fake accounts - the issues and lies go on...
AVOID AT ALL COSTS

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Floryday F. – Floryday Rep

Hi Emma,

Regarding to the refund, if you paid with card, the refund will be back into the account which you used to pay for the order within 7-15 working days, depending on the bank processing time.

If you paid with your PayPal account directly, the refund will be back into the account which you used to pay immediately once processed, while it will take about 30 days to receive the refund if you paid with a credit card through PayPal, depending on the bank processing time.

Would you please tell us your order number so that we can contact you as soon as possible? Or please send the email to feedback@floryday.com with the title "Sitejabber+ your order number ". Our Customer Service Team will handle it promptly and find the best solution for you.

Best regards,
Floryday

Emma Has Earned 56 Votes

Emma G.'s review of Floryday earned 56 Very Helpful votes

Emma Has Received 1 Thank You

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Ellen W. thanked you for your review of Floryday

“I was considering ordering until I read your review & others like it. Thank you so much for taking the time to write it. There is much power in reviews. Rest assured, everything that goes around comes around.”

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