Emily V.

I would rate a 0 or negative if I could. I will never use this site again. I have informed the venue to never associate with your site again. I have warned all of my friends and family to never use your site again. I have never been more cheated or taken advantage of in my life. The tickets I spent $150 on were completely useless. The seats didnt even physically exist. I placed a phone order so there is no excuse for selling me tickets that were obviously a blatant rip off. I did not purchase them online, I talked to one of YOUR trusted representatives and they lied to my face about the credibility of these tickets and your company. I plan on pursuing this matter further than just this review, and if I am not issued a full refund I will be taking this to court. I was left stranded outside of my concert for 40 minutes on the phone with one of your helpless representatives (30 minutes of which was on hold), before I had to buy my tickets AGAIN at the box office! This is a class action law suit and I have spoken with an attorney about the validity of my concerns. I would suggest you administer the refund before this makes your company look any worse. This is the most unprofessional company I have ever had to associate with.