I booked a flight from Shanghai to Tokyo under the impression that the ticket would be $230, and without receiving any kind of email confirmation like they promised when I booked the ticket, the my card was charged $350, when I called they said the changed price reflected the airline, and that there were only 6 seats left (?). I asked for the reservation to be cancelled but so far I am still down $350 and have received no email confirmation. What a joke.