Emily L.

Cannot believe Fabletics are allowed to use their current so-called 'loyalty' system. Here's how it works:
1. You sign up to be a VIP
2. They charge YOUR BANK $49.95 every month
3. They tell you that you have $49.95 STORE CREDIT (which is in fact your money, not their generous gift)
4. Unless you intentionally SKIP the credit within 5 days, BAM, your $49.95 is gone.

Without my knowledge, I was charges over $100 AUD for being a 'VIP' over two months. I was being told I had $49.95 STORE CREDIT on my account (I though, Oh how nice of them), where in fact they were taking $49.95 each month OUT OF MY bank account and forced to spend it with Fabletics. The skip system is too complex and OF COURSE most people will forget to bypass the $50 charge each month. Disgusting marketing ploy. I work in marketing, this is disgusting and embarrassing for Fabletics.