They made an error on their end last year after I completed my RSA course. They said the screen on the video section was black, even though I used a brand new computer. They then told me my course work was going to expire and when I went to do it again they told me I have to pay the $80 AGAIN with no refund. During corona after I had explained it was my first job offer since I lost my job because of the virus. I do not recommend this company. I am in tears.