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I've been a loyal customer for 15 years. Recently I had an issue and tried to contact customer service. It's been over a month and I've still not heard a word from them. I've opened multiple tickets with them now to try and resolve this issue, but not a single one has been responded to. It's infuriating when I still daily get texts and email advertisements. In my opinion they should cut back a bit on advertising and increase customer support. They lost a customer here.
Products used:
Lingerie
Emily H.'s review of Frederick's of Hollywood earned 4 Very Helpful votes
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Horrible company. The clothes are terrible quality. I received items that reeked of mildew. I...
What a waste of my money! The quality of their lingerie is poor. The lace underwear looked...
