Emily C.

I cam in the BLHDN to find a wedding dress, and I did! I found the perfect dress, and the lady helping me out informed me that there were only four dresses of this style left, so I needed to order it as soon as possible. I ordered the dress, and in two days they let me know that the dress was now on back order and will be shipping out a month later. My wedding was coming up, so I decided to call customer support, and they told me that the size up in the dress was available to order, so I cancelled the first order and ordered the size up. Two days later, I got an email saying that this dress was now on back order and wouldn't ship out for another month! I decided to wait the whole month for my dress, and when the day came to have it shipped, I called in to customer service, and they again pushed back the shipping date! Without even informing me or anything, they had pushed back the date for the third time, even after telling me that they had it in stock! BLDHN is just a place where they continue to lead you on. Currently it has been 40 days on back order, and customer service just told me that I should probably find a backup dress. I don't understand this company, and I am severely disappointed in them. I will tell anyone interested in dress shopping to avoid BHLDN.