I chose to use Lulu's for my bridesmaid dresses. One of my friends didn't order the dress when everyone else did, so they sold out (because they are the cutest dresses!). After a full day of emailing back and forth with the super patient customer service reps, the dresses came back in stock with the best luck ever, and they sent me a personal email with a coupon code!
Being in customer service isn't an easy job, and I super appreciate this team! Not to mention, the quality of dress that I chose is perfect!