Tom- the credit value is making it impossible for sellers to make any credit value at all or even spend it! IT seems the bottoming out of the value of credits is happening every couple of weeks now! 1000 credits is about 20 cents and no one in Listia admin raises the starting of 499 to make it even possible to cover an envelope postage as it used to be. Why on earth are you making the credits so value-less? You want buyers to BUY more from you but your SELLERS are the bread & butter for your company and you are chasing them away! I see the quality of items listed decreasing too, all because no one can get anything for their items!
As an experienced and avid seller ( and buyer) I am getting very distraught.
What is Listia trying to do here? Truthfully! I'd really like to hear the reasoning...
PLUS the rewards store is boring and worthless but that's a different story...
Hello Em H.,
First off, I’d like to apologize for any frustration this has caused. I will try to best explain the reason behind the credits not being released immediately
As you know, immediate transfer of credits is a courtesy that we extend to our most Trusted Sellers. In some cases, even for Trusted Sellers, credits will go into a pending state. This will occur from time to time based on your trusted credit amount, credits being used on the items you are currently bidding on, and your completion rate. You currently have a specific amount in your trusted limit of credits. When you win an auction, such as your most recent won auctions, you are using a portion of that trusted credits in your credit balance. This is why some of your recently sold auctions are pending because we don't "advance" more than the total amount of credits currently at a time.
I hope this answers your question and helps you better understand the process of how credits immediately transfer to your account.
Thank you.
Tom