Emerald S.

I've been a loyal care credit holder for 9 years. Financed several large transactions with them and paid them off in full early, each time. They all of a sudden closed my account and reopened a new one for me, hurting my credit score. I called them about this and they didn't care at all. I recently financed another large purchase with them. While in the attempt to pay the balance off in full early again they all of a sudden closed my account just because a payment got returned to them. It wasn't even late or the minimum payment or overdue. It was an extra payment. I went on vacation and my bank froze my bill pay for security reasons. They didn't even call me to talk to me first. When I called them to explain and ask how to send my remaining payments even though I had no where to send it because they closed my account, they talked to me like I was trash and a criminal. I've never been talked to anyway close to this by any lender or business. They absolutely do not value their customers at all. I'm a home owner and have over an 800 credit score. Care credit treats their loyal card holders like TRASH when they've never done anything wrong. I don't see why anyone would deal with this company. They don't even make an effort to communicate with you. Definitely stay away from this company! This is the worst customer service I've received from any company in my life!