Got my lingerie in the mail and opened it and my items were torn. Tried to return but it says that these items are not eligible for return, I didn't even try them on. I also noticed that it is very cheap quality, I've gotten better off of Amazon for cheaper. Tried calling support but "they turned off their phone lines to better help their customers" that doesn't even make any sense. Also they don't give you return labels like most company's they make you pay for it what a waste of time and money. Such a bad company with horrible customer service and even worse quality.