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Started my ID.me verification on 11/30/2020. Hold=3 to 5 hours waste of time. Over 10 emails with apologies and excuses but no solution to my verification. Today 01/07/2021 waste 30 more minutes and back to square one. Trusted Referee still in in vacations because never show up for over 5 times and still waiting for him. If I had the power to out of business/close this ID.me company before I finish my review it would be gone. Good Luck America with this shameful ID.me worthless company.
* ID.me attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Elvia R.'s review of ID.me earned 26 Very Helpful votes
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Hello,
We are sorry to hear that you've had a frustrating experience with the identity verification process. We are here to support and help resolve your issue. If you would like our assistance, please send us an email at sj.support@id.me. We hope to hear from you soon!
-IDme Social Response Team