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Elthon C.

Contributor Level

Total Points
81

1 Review by Elthon

  • Lazada

10/17/20

Their customer service team is always having a hard time understanding English. Lack of product knowledge and needs more training. They disconnect the chat on their end even though the concern is not resolved. Very unprofessional.

Tip for consumers:
Avoid

Service
Value
Shipping
Returns
Quality
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Lazada P. – Lazada Rep

Hi Elthon, we are sorry to hear that your previous interaction with us was not satisfying and we do appreciate your feedback. This fuels us to further push ourselves to provide the best online shopping experience for our valued customers like you. For us to settle this matter the soonest, may we know the order number that is associated with your concern?

For more questions and updates, you may reach us via our Contact Us page at http://bit.ly/2u8lDFO.

You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 8am-5pm Mondays-Fridays. Regards!

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