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Elsa B.

Contributor Level

Total Points
89

1 Review by Elsa

  • ModCloth

9/9/18

I returned a very expensive dress in april this year that coasted 250 dollars and they still haven't given my money back.
DO NOT SHOP THERE! They lie and refuse to refund.

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Jason B. – ModCloth Rep

Hi there, Elsa. I apologize for any trouble with receiving your refund. We process returns within about 5-7 business days after they are received. If you still have not seen a refund for your item, our Customer Care team can certainly look into that for you, as we never want to leave you empty-handed for something that was returned to us. Our team is available at modcloth.com/help from 8am-11pm EST Monday-Friday, and 8am-9pm EST Saturday-Sunday.

Elsa Has Earned 9 Votes

Elsa B.'s review of ModCloth earned 9 Very Helpful votes

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