I returned a very expensive dress in april this year that coasted 250 dollars and they still haven't given my money back.
DO NOT SHOP THERE! They lie and refuse to refund.
Hi there, Elsa. I apologize for any trouble with receiving your refund. We process returns within about 5-7 business days after they are received. If you still have not seen a refund for your item, our Customer Care team can certainly look into that for you, as we never want to leave you empty-handed for something that was returned to us. Our team is available at modcloth.com/help from 8am-11pm EST Monday-Friday, and 8am-9pm EST Saturday-Sunday.
Elsa Has Earned 9 Votes
Elsa B.'s review of ModCloth earned 9 Very Helpful votes
Hi there, Elsa. I apologize for any trouble with receiving your refund. We process returns within about 5-7 business days after they are received. If you still have not seen a refund for your item, our Customer Care team can certainly look into that for you, as we never want to leave you empty-handed for something that was returned to us. Our team is available at modcloth.com/help from 8am-11pm EST Monday-Friday, and 8am-9pm EST Saturday-Sunday.